Ten Points is a Swedish footwear brand est.1983 with a difference. In a world obsessed with shortcuts, we walk the road less travelled.
Every pair that wears the Ten Points logo is designed in Sweden and handcrafted in Europe, using sustainable production methods and fair business practices.
We use only the finest leather and also working with vegetable tanned leather. To get a unique look we are using different techniques as brushing, scratching and washing. The result is high quality shoes that´s not only looking great, they also feels great and will be unique to the one wearing them.
Where do you ship?
We ship to all E.U countries. All other countries pls send mail to firstname.lastname@example.org
I´m living outside E.U, how about tax?
Please note that local charges (sales tax, customs duty) may occur, depending on your region and local customs duties. These charges are at the customers own expense.
How about shipping cost?
Sweden: Free Shipping.
Europe: 90 sek ( around 10€ depending on currency)
If I buy 3 pairs is shipping costs higher?
No, it´s same costs as for one pair.
Can I pay with credit card?
Yes. We use a secure payment with paypal of all cards transactions.
Can I pay with paypal?
Can I pay with Klarna?
Yes, but only in Sweden
How about shipping costs for returns?
In case of returning or exchanging items you will have to pay for all shipping costs.
How does the delivery work and which provider do you use?
In Sweden we use Bring.
Delivery time 3-7 work days, to your nearest pick-up place.
In Europe and worldwide we use UPS access point.
It takes 3-5 work days, to your nearest UPS pick-up place.
If there is no pick-up place near you, UPS will
deliver your package to the address you have written in your order.
How do I know when my package arrive to the pick-up place?
In Sweden you will receive an message on your phone if you have written an Swedish mobile number on your order. If you have not, you will receive a letter by post.
In Europe and worldwide you will receive an email directly from UPS with all the information.
How do I find my size?
The sizes are generally standard but all of our shoes are little wider than normal. We have provided info what models on pictures uses for size normally in sneakers (Nike) to make you have an easier choice.
Ok, panic. Wrong size and want to change colour. What do i do?
No reason to panic. Fill in Return form provided in the shipment and we will try meet your demands. Read more under Return Policy.
I changed my mind, can i return item?
Of course. We offer a return period of 14 days. The product has not to been worn and shall be returned with all tags, laces and has to be returned in the original box and any damage will cause a charge up to 100%. Read more under Return Policy.
Why are prices in sek?
Ten Points is located Sweden and to give the correct prices we base on our SEK currency. You will be able choose to see products in your own currency at start page.
I have received the shoes but colour is a bit darker than on your website, why?
Color variations may occur since the leather varies and reacts naturally. Leather varies from one piece of leather to another. Also your screen can be darker/brighter and causes differences.
What is vegetable tanned leather?
Vegetable tanning shows off leather in it's most natural state and no chromium is used. Due to the natural tannins used, vegetable tanned products are unique and have their own life, they are not the same for their entire life, but they change, continuously, for the better developing a patina over time. The average process time of vegetable tanning is quite similar to chrome tanned leather but it can take up to 60 days to produce certain leathers.
You say Ten Points creates sustainable fashion, what does that mean?
We want to be a part of the growing design philosophy and trend of sustainability, the goal of which is to create a system which can be supported indefinitely in terms of environmentalism and social responsibility. We produce all our shoes in Europe and aims in every possible way to be as local and eco friendly as possible.
Contact us: email@example.com